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Frequently Asked Questions


Q: What is your service area?

A: We service primarily Western Brisbane Suburbs around Bellbowrie, Moggill, Kenmore, Anstead, Pullenvale, Brookfield, Upper Brookfield, Kholo, Chapel Hill and Indooroopilly. We do take on clients, especially businesses throughout the Greater Brisbane Region.

Q: How long does it take for my tax return to be processed?

A: Individual tax returns among others usually are completed within 24 hours. Times will vary in processing depending upon the complexity of the tax return. Following the return being lodged generally the forms will be processed by government in around 2 weeks.

Q: How much do you charge?

A: Charges will depend upon the time taken to complete the return. We do offer upfront quotes on the cost if you fill out our client information form we provide.

Q: Do you do call-outs to a closer location to me?

A: Yes we are happy to come to a more convenient location for you, or one that is more comfortable such as a coffee shop with a relaxing view. We do primarily operate on the western side of Brisbane however, so due to available time will usually only be able to accept call out meetings located on the west side of the city.


Q: Are you available outside of office hours for consultation?

A: Yes. This may vary in availability though if you ask we will see if we can make an effort to find a time suitable for you to discuss your taxes.

Q: What qualifications should my accountant hold?

A: Depending on what service you require an accountant will need different qualifications. Rest assured that The Great Bean Counters are certified to complete all your accounting services, but for a few details on what the certifications at the bottom of the page represent try this blog focused on this question: Assured quality in qualifications

Q: Who is the best accountant near me?

With our commitment to quality efficient service at reasonable prices we would like to think we are in for a shot as the best accounting firm nearby



Q: I want to buy a business. What do I need an accountant to do in this process?

A: Generally when purchasing a new business it is wise to have accurate data on what you are buying to plan cash flow, have security and growth. As such in the due diligence process those setting out to acquire a new business will get a business valuation conducted. Once you have this information if you wish to proceed you may further desire our services for bookkeeping and lodging your tax quarterly as required.

Q: How can I transition my accounting services for my business to The Great Bean Counters from my previous accountant?

A: The process of transition is a simple one. The Great Bean Counters will contact your previous provider with an ethical letter which asks the previous accountant if we need to be aware of anything. Generally the firm will reply with an ethical clearance and relevant documents. Following this there is a signing with the client to confirm this transition.

Q: When do I need to register for GST?

As a business owner, it's your responsibility to register for GST if your turnover exceeds the $75,000 threshold or is likely to exceed it. The ATO advises that if you've just started a new business and expect it to earn $75,000 or more in its first year of operation, you should register for GST

Q: What Accounting Software do you recommend?
A: We strongly suggest Xero Software to our clients. MYOB is our runner up though Xero offers amazing support and advancement in a simple yet detailed software that has a range of capabilities. 

Q: What do I need an accountant for when starting a business?

A: Accountants are usually the first profession or among them contacted when starting a new business. Start-ups often use an accountant to register their business, and seek advise around what business structure is most suitable for their enterprise. Accountants can offer advise around the requirements for GST and if it will be required, or useful to register as well as an understanding of cash flow forecasts and record keeping, which often can be best to know up front not only to be easier to manage but also to be able to retain all your claims accurately for tax time and know how much money you may need to keep aside. 

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